Case Study

Andesia is a multinational logistics company with a fully unified distribution chain that serves multiple countries from Asia, Europe, North and South America.

Their distributive presence includes warehousing, logistics services, financial services, and marketing initiatives for industrial products such as aluminum, chemicals, and plastic. Like many logistics companies, Andesia sought to improve the effectiveness and speed of price quote generation for their commercial department.

Andesia

Solution

  1. Automated system with different parameters for the administrator profiles:
    • Demand management
    • Product management
    • Quote file generation
    • Incoterms data use for quotes
    • Freight management

  2. Customized platform for the generation of commercial quotes that calculates prices using cargo information, commissions, client requests, etc.

  3. Security – Parameterization and user administration

  4. Customer community

  5. Integration with Salesforce CRM

Benefits

More accurate calculations to generate precise information for the client in less time. Achieving 50%-time reduction in quote generation, 20% error reduction in quote generation, 80% more time-efficient generation of commercial quotes. Significant reduction in data processing times, with fast implementation in less than 5 months. 

Technologies

TIBCO Software Inc is a global technology company based in Silicon Valley recognized for their integration, analytics, and technological solutions all over the world. The company needed to optimize the platform used to distribute new versions of software in order to improve customer experience.