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The Latin American Region sales and marketing operations of Merck had problems organizing data coming from multiple sources of information. They were not able to properly visualize marketing and sales data, and a number of errors in their dashboards made them unfit as a tool to analyze sales incentive payments.
Heinsohn improved and updated the software application and developed a web and mobile platform that connects and collects data and tracks the information of the patients that are registered in the platform.
The solution included a number of dashboards to support the daily activities and decisions of Key Account Managers (KAMs) that included all key account information about their customers. The solution also included the analysis of sales data for Merck Latin America, including sales by country and region, client, product, and priority in addition to Inventory Details. The Dashboard facilitated the understanding by the Regional Team of the following items by country and month: • Number of participants achieving bonuses vs the total unit eligible population • The overall distribution (actual vs target) and hence business unit compensation • The average bonus received • Directionally, the amount awarded as a % of base salary Heinsohn also created an Oncology Dashboard for its cancer drug Keytruda, that analyzes sales data for the Merck SalesForce in Argentina. Heinsohn used its knowledge and expertise as a Tibco partner, to develop the Data Reports using Tibco’s Spotfire.
The benefits of Heinsohn’s solution were significant for Merck. With a better understanding of their sales data and the ability to visualize it in near real time, Merck was able to optimize costs and efforts in their operations. The improved decision-making strategies and understanding of clients’ needs and patterns helped Merck maintain its position as a global leader in the pharmaceutical industry. Heinsohn’s solution allowed Merck Latin America to organize and visualize their marketing and sales data, enabling them to make better-informed decisions and optimize their operations, ultimately leading to increased revenue and maintaining their position as a global leader in the industry.
In summary, Heinsohn’s solution helped Merck improve their decision-making efficiency and optimize their operations in Latin America, allowing them to increase their revenue and maintain their leadership in the global pharmaceutical industry.
World Vision Organization works on the well-being and protection of children in vulnerable situations.
As many nonprofits, World vision had unique operational needs that traditional software applications did not address properly. World Vision did not have an effective way of building and maintaining the trusted and long term relationships that they needed to have with their constituents, including donors, supporters, partners, case managers and beneficiaries. They also, lacked a comprehensive system for fund raising, or a system that would allow them to measure the impact of their program or adequately respond to global events and emergencies. Their system was managed very manually and included a lot of disorganized information.
Using the Salesforce nonprofit success package as a basis, Heinsohn was able to implement in a short time, a comprehensive operations system that included functionality for fundraising, communications, case management, sponsors management and relationships management, and was able to integrate it with World Vision’s internal applications and Hubspot for their marketing campaigns. Salesforce Nonprofit cloud platform provided the functionality required to perform the necessary automation and actionable insights. As a Salesforce partner, Heinsohn provided the expertise and knowledge of the Salesforce platform and its understanding and knowledge of the needs of a non-profit organization, to rapidly customize the platform to the specific needs of Word Vision using APEX, Salesforce programming language. Heinsohn also used its experience as a system integrator, to integrate the developed software with existing internal applications
As a result of this implementation World Vision was able to improve its operational efficiency in more than 50%, significantly reduce its costs, increase its fundraising capabilities, have a real time view of its operations, and have a better way to trace and measure the social and economic impact of their programs. The system was in production after only 5 months.
Data integration, interoperability project, and advanced data analytics of the Colombian Mining and Energy Sector.
Their distributive presence includes warehousing, logistics services, financial services, and marketing initiatives for industrial products such as aluminum, chemicals, and plastic. Like many logistics companies, Andesia sought to improve the effectiveness and speed of price quote generation for their commercial department.
More accurate calculations to generate precise information for the client in less time. Achieving 50%-time reduction in quote generation, 20% error reduction in quote generation, 80% more time-efficient generation of commercial quotes. Significant reduction in data processing times, with fast implementation in less than 5 months.
TIBCO Software Inc is a global technology company based in Silicon Valley recognized for their integration, analytics, and technological solutions all over the world. The company needed to optimize the platform used to distribute new versions of software in order to improve customer experience.
Their core is to provide legal and financial services building and maintaining end-to-end digital products and services. Usually, they look to connect their customers with internal systems that allow to provide the best service.
There are a lot of manual tasks that need to be automated, new functionalities that need to be developed in the internal systems, and upgrades that need to be done.
Heinsohn provides effort from some of the best software development engineers and quality assurance force in order to extend KTMC IT services in a nearshore model.
• Eliminate manual and administrative tasks for KTMC staff.
• Manual and automation testing allows over 150 test executions a month.
• Time and money savings achieved by timely performance analysis of development.
• Aiding their customers product development with better cost efficiencies, performance, and speed to market.
• Our team works with different systems for development of platforms and apps and connecting with customers.
TIBCO Software Inc is a global technology company based in the Silicon Valley recognized for their integration, analytics and technology solutions all over the world. The company needed to optimize the platform used to distribute new versions of software in order to improve customer experience.
Heinsohn played a key role with the implementation of an API solution using TIBCO’s own ActiveMatrix BusinessWorks that automated many of the manual activities involved on this internal process. The solution connected a vast majority of internal services, data sources and applications to provide a secure and reliable experience for both internal and external users as well as the fundamentals to enhance the solution for the changes required by the industry and the customers. It used TIBCO Spotfire reports and dashboards to view and analyze the data in near-real time.
The solution required to fully optimize the response times between the web application build by our team using Microsoft Technologies and TIBCO systems including a master data management service also powered by TIBCO. This process was challenging, as we needed to fine tune multiple integrations in order to make sure it was aligned with the best practices for integration services and to achieve the response times defined by their internal teams.
We have been working with them since 2011 and we are still providing maintenance and enhancements to this and multiple other integration services.
As a result of the implementation TIBCO Software Inc was able to improve their internal release process in more than 20%, significantly reduce the risk of human related errors and have a stronger control of the products and versions released and distributed to the customer’s.
We offer tailored technological solutions. Our experience has allowed us to develop solutions for companies in Latin America and the US with more than 43 years of experience and 95% overall satisfaction from our customers.
We provide technology for your company.